Selective Asia Financial Protection
ATOL exists to protect you, the customer, from losing money or being stranded abroad because of the failure of a travel firm or airline. As a fully bonded ATOL holder, our accounts are subjected to regular checks by the Civil Aviation Authority.
Air Travel Organisers License (ATOL)
Selective Asia is a fully licensed and bonded tour operator. We hold ATOL license # 9203, issued by the Civil Aviation Authority (CAA). ATOL - which is short for 'Air Travel Organisers Licensing' - exists to protect you, the customer, from losing money or being stranded abroad because of the failure of a travel firm or airline.
If you live in the UK and you are booking any flights (international or domestic) in addition to any ground arrangements (such as tours, hotels, guides etc) then your entire holiday will be protected by our ATOL license.
Many of the flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking.
If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to:
https://www.caa.co.uk/newsroom/blogs/what-is-atol/
Trust My Travel
We also provide full financial protection for our package holidays which either A) don’t include flights and B) for any flight-inclusive packages that commence outside of the EEA, and which are sold to customers outside of the EEA. This protection is arranged through Trust my Travel by way of a trust account a trust administered by Trust My Travel Ltd, The Cedars, Ryhall, Rutland, PE9 4HL. Funds paid by consumers are held in a trust account administered by independent trustees, who are a combination of solicitors and accountants. These funds are not released to Selective Asia Ltd until the contracted services have been fulfilled meaning in the event of insolvency your funds for unfulfilled bookings will be refunded to you. Your email receipt or validated booking is confirmation to you that your money has been protected within Trust My Travel’s Trust Account(s)Your Trust my Travel cover provides for a refund in the event that we, or any of our partners, becomes insolvent before you depart. Please note that bookings are only protected by Trust my Travel if you make this booking directly with Selective Asia Ltd.
Scheduled Airline Failure Insurance (SAF)
Schedule Airline Failure insurance protects many of our clients in the event of an airline going out of business. Selective Asia offers this cover free of charge through our corporate policy with Faremine. The cover applies to any scheduled airline flight ticket (i.e not low-cost operators such as Air Asia) that originates in the UK and is protected under our ATOL license which will be clearly marked on your invoice. The insurance becomes valid only once a ticket has been paid in full and issued . This is not a travel insurance policy.
Asia Pacific Travel Partner (APTP)
Selective Asia is a member of the Asia Pacific Travel Partner (APTP). APTP is a not-for-profit travel trade association serving government tourist offices, airlines, hotels and other travel-related companies throughout the Pacific Asia region. APTP's mission is to enhance the growth, value and quality of Pacific Asia travel and tourism for the benefit of its membership. APTP has long been an advocate of balancing growth with responsible conservation measures. For further details visit the APTP website UK FCO's Travel AwareAs a member of the UK's Foreign & Commonwealth Office's Travel Aware we are part of a select number of responsibly operating travel businesses who ensure that our clients are directed to up-to-date travel advice on destinations around the globe. Find out more at www.gov.uk/travelaware